Whether it’s to do with numerology, astrology, or a purchase, this is where you’ll find 90% of your answers.
If you find your question still unanswered, send us an email at email@example.com. Please keep in mind that because of the volume of emails we receive, it may take one or two days before receiving a reply.
What if my name has junior in it?
Please be aware that it is standard practice to remove the suffix before or after a name. These are seen as a title and do not have a numerical value. Some example are Jr, Snr, Dr, I, II,III, etc.
I am adopted. What name should I use?
If your name was changed after adoption, please use the original birth name listed on your birth certificate.
I see the number 5 repeatedly. Does this mean something?
In numerology, numbers hold a special energy specific to each one. If you keep seeing certain numbers, make a note of them. You may be receiving a message or perhaps a strong theme is playing out in your life. Check out this blog post to decode the numbers >>
What if there is a spelling error on my birth certificate?
Please use the CORRECT spelling and not the typo listed on your birth certificate.
Can numerology be done on someone who has passed away?
Most certainly. As long as you know their birth name and birth date. All the rules still apply.
What is the Life Path Number?
The Life Path Number is derived from your full birth date. For a full explanation and calculation, head here >>
What is the Soul Urge Number?
The Soul Urge Number defines your true heart’s desire and is derived from the vowels in your name. For a full explanation, head here >>
What is the Expression Number?
Your Expression Number is derived from your full birth name and reveals your personality, traits, and talents. For a full explanation, head here >>
What is the meaning of each number?
Do you need my full birth date for an astrology report?
No, just your full birth date and time as astrology is calculated only on the day and time of your birth.
I DO NOT KNOW MY TIME OF BIRTH, WHAT SHOULD I ENTER?
If you are not 100% sure to the minute of your time of birth, choosing 12pm is the correct option. This will give you the most accurate information.
Is there a guarantee?
Yes! You are covered by a full 60-day money back guarantee. If for any reason you are unsatisfied with your purchase within 60 days, please contact us at firstname.lastname@example.org with the subject line “Refund Request”.
Are you able to send me my reports in another language?
Unfortunately your reports are only available in English. There are however a number of translators available online.
What forms of payment do you take?
You may use Paypal, Visa, or MasterCard to complete your purchase.
I can’t find my purchase.
Once you’ve completed the purchase through Clickbank, you will receive an email confirmation and receipt from Clickbank. Inside this email, will be a download link for your purchase.
If you do not see the email, give it a few hours and make sure you check your spam folder.
If after a few hours you still have not received your email confirmation from Clickbank, send us an email at email@example.com with the subject line “Did not receive Clickbank confirmation email”.
Will my personal information and credit card details be safe and secure?
Absolutely. All purchases are covered by McAffee Secure and Norton Secured. Clickbank is also an Accredited Business by the Better Business Bureau (BBB).
We do not keep any credit card information and any personal information you do provide is safe and secure, and will never be sold.
What name will appear on my credit card statement?
Your purchase will appear on your bank statement under the name “CLKBANK*COM”.
What if the birth date I provided is wrong?
Because each report is customized to your birth date, we will need to re-generate one for you. Please contact us at firstname.lastname@example.org with the subject line “Incorrect Birth Date” and include your correct birth date and your purchase order number located in your Clickbank confirmation email.
How do I get a refund?
If for any reason you are unsatisfied with your purchase, please contact us at email@example.com with the subject line “Refund Request”.
What is included in the Cosmic Collection?
The Cosmic Collection contains a series of customized reports based on your birth date and Sun Sign. The entire collection consists of:
- Your Complete Astrology Report – a thorough examination of your Sun Sign in all areas of your life – career, love, relationships, personality, and life purpose.
- Your Career & Wealth Profile – a more detailed report on how your Sun Sign affects your career, wealth, and work style.
- Your Love & Relationships Profile – a detailed explanation of your Sun Sign’s workings in the world of love and romance, as well as a guide on how to seduce the other Signs.
- Your Lifestyle & Well-Being Profile – a detailed breakdown of how to best adjust your lifestyle for maximum happiness, joy, and ease of life according to your Sun Sign.
- Monthly Astrology Forecast – a day-by-day breakdown of how the planets and stars above will affect you.
Depending on the package or product you purchased, you may receive one or all of these reports.
Who wrote the reports in the Cosmic Collection?
The Cosmic Collection is written by Kelli Fox, a renowned astrologer, credited by the National Council for Geocosmic Research, and is a member of the American Federation of Astrologers, Federation of Australian Astrologers, and International Society for Astrological Research.
Kelli has been sharing her passion of astrology online since 1995 through blogging, mobile phone apps, video horoscopes and forecasts. She views astrology as a universal language through which the unique elements that make each of us who we are can be discovered.
Where can I purchase the Cosmic Collection?
Just fill out your information on this page and you’ll be taken to a custom page where you can purchase your personalized Cosmic Collection reports.
There was a typo in my birth date or birth name in my Numerology Report.
Because each report is customized to your birth date and name, we will need to re-generate one for you. Please contact us at firstname.lastname@example.org with the subject line “Incorrect Birth Date/Name” and include your correct birth date/name and the purchase order number located in your Clickbank confirmation email.