The Cosmic Collection – FAQ

If you have any questions about any of the products from the Cosmic Collection, give this FAQ a look through first. The answer you’re looking for is most likely on this page.

If your questions are still unanswered, shoot us an email at [email protected] and we’ll be happy to help you out. Do keep in mind that we receive a large volume of emails every day, so it may take us a day or two to get back to you, but rest assured, we WILL respond.

Once again, thanks for being here and we couldn’t be happier to have you join the community!

About The Cosmic Collection

What is included in the Cosmic Collection?

The Cosmic Collection contains a series of customized reports based on your birth date and Sun Sign. The entire collection consists of:

  • Your Complete Astrology Report – a thorough examination of your Sun Sign in all areas of your life – career, love, relationships, personality, and life purpose.
  • Your Career & Wealth Profile – a more detailed report on how your Sun Sign affects your career, wealth, and work style.
  • Your Love & Relationships Profile – a detailed explanation of your Sun Sign’s workings in the world of love and romance, as well as a guide on how to seduce the other Signs.
  • Your Lifestyle & Well-Being Profile – a detailed breakdown of how to best adjust your lifestyle for maximum happiness, joy, and ease of life according to your Sun Sign.
  • Monthly Astrology Forecast – a day-by-day breakdown of how the planets and stars above will affect you.

Depending on the package or product you purchased, you may receive one or all of these reports.

Who wrote the Cosmic Collection?

The Cosmic Collection is written by Kelli Fox, a renowned astrologer, credited by the National Council for Geocosmic Research, and is a member of the American Federation of Astrologers, Federation of Australian Astrologers, and International Society for Astrological Research.

Kelli has been sharing her passion of astrology online since 1995 through blogging, mobile phone apps, video horoscopes and forecasts. She views astrology as a universal language through which the unique elements that make each of us who we are can be discovered.

Is there any guarantee?

Yes! You are covered by a full 60-day money back guarantee. If for any reason you are unsatisfied with your purchase within 60 days, please contact us at [email protected] with the subject line “Refund Request”.

Where can I purchase the Cosmic Collection?

Just fill out your information on this page and you’ll be taken to a custom page where you can purchase your personalized Cosmic Collection reports.

Purchase & Payment Issues

What forms of payment do you take?

You may use Paypal, Visa, or MasterCard to complete your purchase.

I can't find my purchase.

Once you’ve completed the purchase through Clickbank, you will receive an email confirmation and receipt from Clickbank. Inside this email, will be a download link for your purchase.

If you do not see the email, give it a few hours and make sure you check your spam folder.

If after a few hours you still have not received your email confirmation from Clickbank, send us an email at [email protected] with the subject line “Did not receive Clickbank confirmation email”.

Will my personal details and credit card information be safe?

Absolutely. All purchases are covered by McAffee Secure and Norton Secured. Clickbank is also an Accredited Business by the Better Business Bureau (BBB).

We do not keep any credit card information and any personal information you do provide is safe and secure, and will never be sold.

What name will show up on my credit card statement?

Your purchase will appear on your bank statement under the name “CLKBANK*COM”.

Product Issues

What if the birth date I provided is incorrect?

Because each report is customized to your birth date, we will need to re-generate one for you. Please contact us at [email protected] with the subject line “Incorrect Birth Date” and include your correct birth date and your purchase order number located in your Clickbank confirmation email.

How do I get a refund?

If for any reason you are unsatisfied with your purchase, please contact us at [email protected] with the subject line “Refund Request”.

I have some questions about numerology specifically. Where can I find answers?

Please check out our Numerology FAQ. There you’ll find some of the most commonly asked questions about the art and science of numerology.